► Shipping costs are calculated via real-time external links
► Costs are based on distance, package weight and size auto-estimates
► A small surcharge is usually applied to cover packing materials etc
► You can check shipping cost estimates in during checkout.
Sometimes automatic shipping quotes can be inaccurate. For example, the system cannot decide for itself when to use satchels, gusset bags or boxes. If there is any great discrepancy between the estimate you have been charged for and the actual postage and handling costs incurred, we can credit or adjust for the difference afterward. Should this happen and we don't notice, just let us know.
► We send most goods via DHL Ecommerce domestic, Pos Laju or Nationwide Express (Within Malaysia)
► For international orders, we ship with DHL Global Mail or DHL Express
► It depends on a range of factors as to which carrier is used for your order.
► If you have special or unusual freight preferences, please contact us.
► Please note that we cannot instruct carriers to "leave with neighbour" etc